As of 9/12/2025, I'll only be fufilling U.S., Puerto Rico, and Canada orders. To make an international order, please refer to my Etsy shop.
Where are you shipping from?
I package and ship from Texas, USA. I use USPS to ship my orders (as it is the cheapest option). I'm a one-person team :)
How long does it take for an order to ship out?
All in-stock orders will be shipped between 3-7 business days. When your order is shipped out, you'll receive an email (with a tracking number if your order includes it). I typically ship orders twice a week.
Do you have this item or can you restock this?
It depends on the item! I try to note items as final sale if I don't intend to restock said items. Feel free to contact me if you're interested in a restock!
How long does it take to get my item after you ship?
Domestic: 3-7 business days depending on USPS.
Can you combine shipping or hold my order?
Yes!
If you have multiple orders with me and you wish to combine shipping, please fill out a contact form with your order numbers and your request. I'll refund the extra shipping cost for you.
If you want me to hold your order (if you are out of town for example), just leave a note in your order during checkout and/or fill out a contact form ASAP so I know to hold it. Please leave a date so I know when to ship it out :)
Can I pick-up my order in-person at a convention/event?
Sure! Please contact me to make this request and for further instructions.
What are your Return & Exchange Policy?
All sales are final.
Please commit to the items you are ordering. If you receive the wrong item, or your item is damaged upon arrival, please contact me through here or email me at [email protected].
All returns & exchanges will be dealt with on a case-by-case basis. If you issue a chargeback without consulting with me, you will be blacklisted from ordering from me.
What is your policy for lost, missing, or returned mail?
Lost mail is handled on a case-by-case basis. If your order sent via stamped mail and it's lost, I am not able to provide a refund.
Once your order is marked as "shipped" is it the responsibility of the postal service and no longer my responsibility. I advise you to contact your local post office or carrier if your tracking doesn't update after a certain point.
Feel free to contact me with any questions or concerns.
If mail is returned to me due to incorrect address input, you have the option of a refund (minus the shipping fee) or for me to resend it (with a repayment of the shipping fee).